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care@unifi new function - modem/router replacement

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Sheriff

care@unifi new function - modem/router replacement

Hi guys.

Lots of us still doesnt know about new features on care@unifi app.

Now you all can request to change your modem/router via app.

 

But first, let us establish a couple of terms, for you to understand better.

 

BTU = Broadband Termination Unit.

RG = Residential Gateway (some might called it modem or router)

 

Lets go!


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6 REPLIES
Sheriff

Re: care@unifi new function - modem/router replacement

Scenario 1: Non-eligible customer to be upgraded to Turbo

 

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Sheriff

Re: care@unifi new function - modem/router replacement

Scenario 2 – Eligible customer not yet to be upgraded to Turbo

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Sheriff

Re: care@unifi new function - modem/router replacement

Scenario 3 – Eligible Turbo-ed Customer with BTU replacement only

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Sheriff

Re: care@unifi new function - modem/router replacement

Scenario 4 – Eligible Turbo-ed Customer with RG replacement only

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Sheriff

Re: care@unifi new function - modem/router replacement

Scenario 5 – Eligible Turbo-ed Customer with BTU + RG Replacement

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Sheriff

Re: care@unifi new function - modem/router replacement

Scenario 6 – Already upgraded to Turbo and no CPE Replacement

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