cancel
Showing results for 
Search instead for 
Did you mean: 

myunifi app (digitalme: invalid csrf token)

SOLVED
Contributing Citizen ✪✪

myunifi app (digitalme: invalid csrf token)

Hi all,
Some of you may have been facing the issue below . So hope this helps you Smiley Very Happy

Invalid CSRF token

This is sometimes due to your browser settings if it is set to not allow cookies. 

To address this issue, you can try the following steps.

Chrome

  • On PC -
    1. Open Chrome Settings
    2. Scroll to the bottom and click on Advanced.
    3. In the Privacy and security section, click on Site Settings.
    4. Click on Cookies.
    5. Next to Allow, click Add.
      • Type [*.]digitalme.my and click Add.
    6. Under All cookies and site data, search for digitalme, and delete all digitalme-related entries
    7. Reload Chrome and log into digitalme via the unifi portal. 
  • On Android mobile -
    1. Open Chrome Settings
    2. Scroll down to the Advanced section and click on Site Settings.
    3. Click on Cookies.
    4. Next to Allow, click Add Site Exception.
      • Type [*.]digitalme.my and click Add.
    5. Click the back arrow to go back to Site Settings, then click on All Sites.
    6. Search for digitalme, and delete all digitalme-related entries.
    7. Reload Chrome and log into digitalme via the myunifi app or the portal. 

Firefox

  1. Open the Firefox Options menu.
  2. On the left, select Privacy & Security.
  3. Under Cookies and Site Data click on Manage Permissions.
  4. Click Save Changes.
  5. Next, click on Manage Data.
  6. Search for "digitalme" and select Remove All Shown.
  7. Click Save Changes and confirm in the pop-up window by clicking Remove.
  8. Reload Firefox and log into digitalme via the myunifi app or the portal.

Safari

  1. Open Safari Preferences from the drop-down menu in the navigation bar or by typing Cmd + , (⌘,).
  2. Click the Privacy tab and make sure that "Cookies and website data" is set to either "Always allow" or "Allow from websites I visit".
  3. Click on Manage Website Data to see all locally stored website data.
  4. Search for “digitalme” and remove all digitalme-related entries.
  5. Reload Safari and log into digitalme via myunifi app or the portal.
Tags (2)
2 REPLIES 2
Sheriff

Re: digitalme: invalid csrf token

Good info. Thx for sharing this tips @Jackfruit.


luvangel footer.png

Highlighted
Contributing Citizen ✪✪

Re: digitalme: invalid csrf token

An easier solution would be to allow cookies for all sites. But users sometimes like their privacy Smiley Wink