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payment bill

tpttpt
Contributing Citizen ✪

payment bill

hi, can i ask you? Why is the unifi bill expensive this month? Is the price up?

10 REPLIES 10
Kasmaini
Distinguished Citizen ✪✪

Re: payment bill

You may check first your PDF Bil and find if there included with extra charges and something else

anisss18
Contributing Citizen ✪

Re: payment bill

Hi,

may i know WHY this month (june) got extra charges? its too expensive and big different for may bill. 

Sakura84
Sheriff

Re: payment bill

Hi @anisss18 , @tpttpt 

 

You may check the details charges in the monthly bill statement via unifi portal https://unifi.com.my or myunifi apps .

 

For further explanations on the charges imposed, may contact unifi support team via this link https://home.unifi.com.my/support/contact-us for further assistance on this matter.

anisss18
Contributing Citizen ✪

Re: payment bill

Cause the billing we get is too different. you guys need to explain to customer why this month have extra charges more than before? before this 4++, this month billing 1k something.. crazy d.. 

ojsec
Distinguished Citizen ✪✪

Re: payment bill

you got read throw the bill PDF , where the extra or special charge come from ??

sometime if your last payment pay after the suggest date , the amount will go for next month even already pay , cause the bill already generate before your payment .

Kasmaini
Distinguished Citizen ✪✪

Re: payment bill

Sir have you already check if there have a charges that imposed to your this month bil?If no,please share your June PDF Bil at here TQ

Aizad01
New-in-Town ✪

Re: payment bill

Mana nak dapat PDF bill??

Fareds
Sheriff

Re: payment bill

Hai Aizad01, anda boleh download PDF bill melalui  unifi portal https://unifi.com.my atau myunifi apps dengan mendaftar akuan portal atas akuan unifi anda terlebih dahulu.

Kasmaini
Distinguished Citizen ✪✪

Re: payment bill

Anda boleh download app myunifi atau log masuk ke unifi Portal untuk semak details berkaitan servis unifi anda