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[Dccl]

Already make full payment, how come my acct still suspended 

[remstr]

Hi @Dccl ,

I can see that your account is active now.

[She321]

Hi @Dccl ,

Just to share information that normally service will be reconnected within the next 30 minutes after full payment made. You can try to restart your BTU modem/ router to be connected again after that. 

[Kasmaini]

You may turn off Router and Modem for 15 second and on it again and try to use the internet can or not?

[Dccl]

[J0seY]

Hi, @Dccl 
What is the issue? Are you able to get the connection?

[Ejah89]

Hi, @Dccl. It shows your account suspended. Have you made payment? If already, account will activate within 30 minutes