1047366636

Dccl
Contributing Citizen ✪

1047366636

Already make full payment, how come my acct still suspended 

6 REPLIES 6
remstr
Mayor

Re: 1047366636

Hi @Dccl ,

 

I can see that your account is active now.


She321
Sheriff

Re: 1047366636

Hi @Dccl ,

 

Just to share information that normally service will be reconnected within the next 30 minutes after full payment made. You can try to restart your BTU modem/ router to be connected again after that. 

Kasmaini
Distinguished Citizen ✪✪✪

Re: 1047366636

You may turn off Router and Modem for 15 second and on it again and try to use the internet can or not?

Dccl
Contributing Citizen ✪

Re: 1047366636

Screenshot_20220402_003003.jpg

 

J0seY
Sheriff

Re: 1047366636

Hi, @Dccl 
What is the issue? Are you able to get the connection?

Ejah89
Sheriff

Re: 1047366636

Hi, @Dccl. It shows your account suspended. Have you made payment? If already, account will activate within 30 minutes