153053859446

Kara1
Contributing Citizen ✪

153053859446

Hi CS, pls check report status for me asap. Connection down start from last Saturday, promise to send a technician today but nobody come. Receive message said they will be delay again. Let me knw firm date pls.

2 REPLIES 2
Atashinchi
Sheriff

Re: 153053859446


@Kara1 wrote:

Hi CS, pls check report status for me asap. Connection down start from last Saturday, promise to send a technician today but nobody come. Receive message said they will be delay again. Let me knw firm date pls.


Hi,  Kara1.

 

I think your report still in progress because TM already send SMS about the delay. Usually, if they need come to your premise, they will contact your mobile contact number as stated in that report.

 

For further checking, maybe you can contact TM customer service through Livechat: i.unifi.my/liveagent or any customer service channel stated at this link: https://home.unifi.com.my/support/contact-usHope they can fix your line as soon as possible.



 

 

MrsAda
Sheriff

Re: 153053859446

Hi @Kara1,

 

Your issue has has been resolved or still the same? If still the same, it is better, if you contact contact customer support at https://home.unifi.com.my/support/contact-us. They will help you to fix or provide the best solution for your issue.