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20+ days to change my plan!!!!!!!!!

Contributing Citizen ✪

20+ days to change my plan!!!!!!!!!

I have requested to change my plan for almost 30 days. Im tired of waiting. Is unifi that slow???? 

10 REPLIES 10
Sheriff

Re: 20+ days to change my plan!!!!!!!!!

Hi,

 

May i know where did you request to change your plan? Is it through live chat or TMpoint?

 

 

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Contributing Citizen ✪

Re: 20+ days to change my plan!!!!!!!!!

Online thru their website

Sheriff

Re: 20+ days to change my plan!!!!!!!!!


@popopppak wrote:

Online thru their website


hi there @popopppak , usually i wont took that much of time to reflected. So the best way for you now is to livechat with them, and ask for the progress.


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Contributing Citizen ✪

Re: 20+ days to change my plan!!!!!!!!!

I have tried it before but all they say was it will be change soon and asked me to wait.

Sheriff

Re: 20+ days to change my plan!!!!!!!!!


@popopppak wrote:

I have tried it before but all they say was it will be change soon and asked me to wait.


may i know, when was the last time you follow up abt this with livechat? @popopppak 


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Contributing Citizen ✪

Re: 20+ days to change my plan!!!!!!!!!

i have asked for support on Oct 22 , Oct 28 , Oct 31.

I requested to change my plan on Oct 11.

 

 

Contributing Citizen ✪

Re: 20+ days to change my plan!!!!!!!!!

Sheriff

Re: 20+ days to change my plan!!!!!!!!!


@popopppak wrote:
@remstr

again @popopppak , you should follow up with them. change plan will not take a lot of time, trust me.


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Contributing Citizen ✪

Re: 20+ days to change my plan!!!!!!!!!

I dont know if it is I'm unlucky but anyways still waiting for it. Smiley Sad