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5GHz SSID not visible

anniyan
Contributing Citizen ✪

5GHz SSID not visible

Hi All, 

I could not see my house wifi's 5GHz SSID broadcasted.. i can only see the 2.4GHz SSID everytime i open my wifi. What happening? How can i enable the 5GHz SSID to be visible? I checked on the dlink router page, both "2.4Ghz" & "5Ghz" are status 'Enabled' & both are also set as 'Visible'.

 

Using "Dlink DR-842" router (now)

Turbo Package 500Mbps (Upgraded last saturday)

 

Please help.

4 REPLIES 4
noorshazmil
Upholding Citizen ✪

Re: 5GHz SSID not visible


@anniyan wrote:

Hi All, 

I could not see my house wifi's 5GHz SSID broadcasted.. i can only see the 2.4GHz SSID everytime i open my wifi. What happening? How can i enable the 5GHz SSID to be visible? I checked on the dlink router page, both "2.4Ghz" & "5Ghz" are status 'Enabled' & both are also set as 'Visible'.

 

Using "Dlink DR-842" router (now)

Turbo Package 500Mbps (Upgraded last saturday)

 

Please help.


hai there,

all your devices cant see 5GHz SSID name?

anniyan
Contributing Citizen ✪

Re: 5GHz SSID not visible

Yes correct.. none of my devices can see the 5GHz ssid in the wifi lists.. can only see the 2.4Ghz ssid..

 

Pls help 😢

remstr
Mayor

Re: 5GHz SSID not visible

i think you can see it using your laptop.


akmalshira
Contributing Citizen ✪✪

Re: 5GHz SSID not visible

hai @anniyan,

 

device support dual band ?