Accidentally click reset to factory setting

[naz_kos]

Hello 

im accidentally click to reset to factory setting  on my phone during changing the wifi password now all device connected by wifi or Lan port unable to connected to the internet even tho its succesfully connected ,

Here is unifi modem used : aztech ds244wsgv

Hope someone able to help 

[ojsec]

you mean reset your router ??

if reset router , then you need set back wifi username & password, if the username same password different , those last time connected device also will auto connect back , but due to incorrect password , there will not true connected.

solution is to remove that save connection & reconnect back , or the router wifi username also change new one , all connect to new username.

[etokfelix]

hai bos.. saya pun ada masalah mcm ni, saya sdh ubah nama wifi & paswod.. tp internet no data tp ada signal.. mcm mn selesaikan..  

kalau reset perlu ikut nama & password yg lama atau boleh d ubah.. apa shj yg tidak boleh d ubah? tq

[remstr]

Hai @etokfelix @ojsec ,

Anda juga boleh minta bantuan livechat (https://livechat.tm.com.my/) untuk hal tersebut.