Already pay bill but still got outstanding fee ?

Dayang1702
New-in-Town ✪

Already pay bill but still got outstanding fee ?

Hi, i have an enquiry. So when i check unifi app on december last year the bill date are on 4th and i hv already made payment on 20th but the total amt outstanding is still 136.75 ? Why is that so ? Is it the bill for this month ? Why did you not issue any pdf this time ? 

3 REPLIES 3
Kasmaini
Distinguished Citizen ✪✪✪

Re: Already pay bill but still got outstanding fee ?

Hey there did you already call 100 and ask with them what was happen with your Biling Issue?

Erick1994
New-in-Town ✪

Re: Already pay bill but still got outstanding fee ?

Heloo..im frederick faustinus..i already pay the bill on 1 april 2022..but i see my payment still outstanding still 136.75 my bill..what happen on my bil?

Ozil
Sheriff

Re: Already pay bill but still got outstanding fee ?

Hi @Erick1994 . Regarding billing inquiries. I suggest you to contact the customer service officer on line 100 or LiveChat with them through the myunifi app. They can definitely help you.