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Cannot connect to the internet

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New-in-Town ✪

Cannot connect to the internet

Hello can i ask some question?why my wifi can't connect to the internet?even my latest bill was payed already.when connect to the wifi it will able,but when to surfing internet,that was a problem.please i want to know what step do i need to configured out this problem thankyou

1 REPLY 1
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Mayor

Re: Cannot connect to the internet

Hi there @Shamilsyahir ,

 

If your account was barred due to outstanding, you need to restart all the equipment AFTER you have made the payment and the payment was completed (online usually took 2-3 hrs, maybe less)