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Cheras Batu 9 Kajang area gets "private or public IP address" after 14/09/2021?

jefferytan
Contributing Citizen ✪

Re: Cheras Batu 9 Kajang area gets "private or public IP address" after 14/09/2021?

good to know im not alone, it happens since 4am yesterday (05/10/2021) on my case at PJ area, i checked my sms, there is a maintenance note from unifi on that day  1am -5am, i got a notification from the uprobot saying all my services are now offline, I use it for my own testing environment and cctv for quite awhile. It is really painful to deal with the customer service as what they did was "refreshing the port" it does not help, I have requested to open a report, but yet the problem is not solved. Although I understand not everyone will need public ip, so you can do mass conversion to private ip, but please train your helpdesk to switch and make sure it can be done before you do that forcefully. At least to make sure your customer is not going to be frustrated.

chongaik
Contributing Citizen ✪

Re: Cheras Batu 9 Kajang area gets "private or public IP address" after 14/09/2021?

I am staying in puchong Batu 14. New subscriber to TM Unifi. I get public IP after the installation but since last 2-3 days (based on observation) 100 based IP. Customer Service tired refresh the port 3 times still not helping. Case opened for me.

Tags (1)
chongaik
Contributing Citizen ✪

Re: Cheras Batu 9 Kajang area gets "private or public IP address" after 14/09/2021?

After ticket was opened. Did TM solve your IP issue? Careline also opened a ticket for me today.

toyslee
Contributing Citizen ✪✪

Re: Cheras Batu 9 Kajang area gets "private or public IP address" after 14/09/2021?

Hi... I private messaged "remstr" (the Major of this community) to let him/her known

1.  my unifi login ID

2.  pupose of hosting

3.  port used.

And problem solved within 3 days.

Good luck to you...Smiley Happy Smiley Happy

the1one913
Contributing Citizen ✪

Re: Cheras Batu 9 Kajang area gets "private or public IP address" after 14/09/2021?

Hello remstr, I think i have the same problem with toyslee and Syahrulizan. Since 14 Sep my internet are so intermittent... can you please PM me?
savien
New-in-Town ✪

Re: Cheras Batu 9 Kajang area gets "private or public IP address" after 14/09/2021?

Taman Seri Taming... my issue also happens around the same time. But mine is more like link keeps dropping ping to google DNS from router is not working. however using my desktop it is... sigh... 

kawfee69
Contributing Citizen ✪

Re: Cheras Batu 9 Kajang area gets "private or public IP address" after 14/09/2021?

Hi, I sent you a message.

azuanbest
Contributing Citizen ✪✪✪

Re: Cheras Batu 9 Kajang area gets "private or public IP address" after 14/09/2021?

saya pernah hantar emel berkaitan perkara ini: soalan saya "mengapa ianya hanya di implimentasikan terhadap pakej "murahan" seperti 30Mbps dan 100Mbps sahaja? seperti biasa jawapan "selamat" mereka adalah: CG-NAT ini akan diperluaskan kepada semua pelanggan unifi. walhal dalam surat khabar mereka kata hanya melibatkan pakej "murahan" sahaja. pakej bayar mahal, pakej cctv takkan terbabit.

setelah hampir 20 tahun menggunakan "broadband" dari TM ni (sejak dari streamyx 384kbps) dan menggunakan perkhidmatan TM sejak dari zaman tmnet dialup 1515 dari penghujung 90an, akhirnya zaman "remote komputer di rumah" akan berakhir dengan pengenalan "persekitaran selamat" dari TM. memang benar IPv6 yang diberikan adalah "public IP", tapi bukan semua peranti di luar sana yang sudah mempunyai alamat IPv6 sendiri. malah dari tempat kerja juga hanya menggunakan ipv4 jadi untuk "remote pc" rumah yang akan menggunakan "public IPv6" nanti perlu buat "tunnel" yang agak rumit.

setakat ini saya belum lagi dikenakan "NAT IPv4" lagi. masih lagi "public IP". saya sudah berkira-kira, sebaik sahaja TM memasukkan saya ke dalam "persekitaran selamat" mereka, saya akan menamatkan perkhidmatan talian internet yang telah digunakan berpuluh tahun ini dan beralih kepada
"mobile internet", kerana konsepnya sama sahaja, "mobile internet" juga menggunakan kaedah NAT IPv4 dan memberi "public IPv6" juga. harga pun jauh lagi murah dari internet berwayar yang menggunakan "persekitaran selamat" TM ni. RM35 dengan RM129. banyak boleh jimat. kelajuan? memang benar kelajuan yang diberi oleh "mobile" sekitar 3-6Mbps, berbanding TM fiber sehingga 100Mbps (atas kertas sahaja, realitinya kadangkala bawah 10Mbps je). saya tidak perlu kelajuan sebegitu rupa. saya hanya perlukan "public ip address" untuk kegunaan persendirian. sekiranya perkhidmatan ini tidak lagi ada, tidak perlulah saya melanggan lagi perkhidmatan internet "berwayar" ini lagi.

waisal01
Contributing Citizen ✪

Re: Cheras Batu 9 Kajang area gets "private or public IP address" after 14/09/2021?

Hi! @remstr ,
Since mid Jan 2022, i can't access my office CCTV remotely (outside of office) from my EseeCloud. But when i in office the remote access works fine. Wondering the problem was due to the private IP migration as mentioned???