I had been suffering a delay in gaming from last month until now despite having a very low ping. I had gone through the live chat many times and the stuff had reset my port and open a report for me. Today i received their call telling me that the restoration is finish and recommend me to use cable connection when gaming but the result is the problem still exist even using cable connection. I just want to know what are the possible reason behind and is there anyone facing the same problem with me, thanks.
Its kinda tricky when it comes to online gaming. But the good news is they acknowledge this issue and you should ask them to reopen this case. If your friends also having this kind of problems then have them livechat as well.