Internet connection disconnect for 7 DAYS

Nikmusanif74
Contributing Citizen ✪

Internet connection disconnect for 7 DAYS

 
4 REPLIES 4
Nikmusanif74
Contributing Citizen ✪

Re: Internet connection disconnect for 7 DAYS

Internet DISCONNECT for 7 DAYS
Nikmusanif74
Contributing Citizen ✪

Re: Internet connection disconnect for 7 DAYS

I have created d report on 7/5/2022 but only on 11/5/22 technician came not solved the breakdown but even worsen the problem. My neighbour complaint that after the technician came suddenly there' s no connection at all at her house. Untill now TM just give the same **bleep** answer that they will escalate the complaint to technical but no action taken from TM. i have lodge a report to skmm as well since this some kind of persecution to a customer like me
She321
Sheriff

Re: Internet connection disconnect for 7 DAYS

Hi @Nikmusanif74 ,

 

Did you received any report number regarding this technical issue, and try to get the latest update from unifi support team? Hope your Internet will be back soon.

Kasmaini
Distinguished Citizen ✪✪✪

Re: Internet connection disconnect for 7 DAYS

Mind to share the report number that you get from TM at here TQ