LOS keeps on blinking at night

Apphiard
Contributing Citizen ✪

LOS keeps on blinking at night

Hi all. Does any of you experience the same issue as I do, where the LOS keeps on blinking at night *only*?  During the day, the connection is very good, it was at night (when we are usually at home) that this problem keeps on coming. 

 

It's very troublesome to call the support team almost every other day only to tell them that it was at night that I cant connect to the internet at all 

2 REPLIES 2
Kasmaini
Distinguished Citizen ✪✪✪

Re: LOS keeps on blinking at night

Usually if the LOS red currently blinking on the fibre modem,there may have some a problem with your Fibre Cable

2D_Ackerman
Sheriff

Re: LOS keeps on blinking at night

Hi @Apphiard if this issue still persists, I suggest that you consult directly with customer service, either through Live Chat, call to 100 or directly to their social media channels for them to check further if there are any issues involving the area. You can refer to the link> https://home.unifi.com.my/support/contact-us

 

Alternatively, you can also use EasyFix for self -help with internet technical problems (if any). Please visit https://easyfix.unifi.com.my/ for faster troubleshooting regarding unifi 👍

 

Hopefully this can assist you 😊