My bill not updated and and charge me more

Nishi
Contributing Citizen ✪

My bill not updated and and charge me more

i already paid for the past bills and have the nerve to charge me more1.PNG2.PNG

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12 REPLIES 12
remstr
Mayor

Re: My bill not updated and and charge me more

Hi @Nishi ,

 

I dont understand. Please tell us more.


Nishi
Contributing Citizen ✪

Re: My bill not updated and and charge me more

1.PNG2.PNG

Nishi
Contributing Citizen ✪

Re: My bill not updated and and charge me more

as you can see the bill has not been updated and as you can see there i already paid for previous bills so why no update at all?

remstr
Mayor

Re: My bill not updated and and charge me more

Hi @Nishi ,

 

Share with me your unifi account number so i can get someone to check it out for you. If they already received your payment then maybe it got something to do with the portal.


Nishi
Contributing Citizen ✪

Re: My bill not updated and and charge me more

U600307233903 and U600321431806

remstr
Mayor

Re: My bill not updated and and charge me more

Hi @Nishi ,

 

Last payment for both of them is on 3/9/21 for RM73.15.

Is that true?


Nishi
Contributing Citizen ✪

Re: My bill not updated and and charge me more

yes for bot of the accounts

remstr
Mayor

Re: My bill not updated and and charge me more

Hi @Nishi ,

 

So yeah you can ignore the outstanding. As long as TM already received your payment, you are OK.

 


Nishi
Contributing Citizen ✪

Re: My bill not updated and and charge me more

what  the hell man why the increase all the sudden ??

and you ask me to ignore this when im suppose to pay a flat rate but increased all of the sudden

why are you doing this??3.PNG4.PNG