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Nak tumpang tanya..

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Contributing Citizen ✪✪

Nak tumpang tanya..

Hi kalian semua khabar baik...

 

Sekarang i subscribed to 100 mbps.. tapi 

WIFI upload n download speed around 30mbps sajer..

(router dah tukar). Any comment on this ?

 

Kan lebih baik i subscribe to 30mbps?

ATAU bagi 30mbps, U n D speed dapat below 10mbps??

 

 

Terima kasehhh..

6 REPLIES 6
Sheriff

Re: Nak tumpang tanya..

hai hai.

 

OK kalau plan 100mbps, u sepatutnya akan dapat speed up to 100mbps (kalau guna wifi dalam 85-90 macam tu).

 

Why not u try all this step first.

https://community.unifi.com.my/t5/unifi-Tips-Guides/How-to-improve-your-unifi-turbo-experience/m-p/1...

 

share with us later ya.


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Contributing Citizen ✪✪

Re: Nak tumpang tanya..

Bro,

Thanks for your sudggestion, I followed the steps you suggested but.....

not much improvement.. with cable connected, i got 54mbps for download,

46mbps for upload..

 

Because while installing that time, the installer told me the unifi centre

was not yet tested my application.. Later, they just left and told me that

the centre will do it for me and will call me to reboot my router BUT NEVER CALL!

 

Bro, any other steps lagi? Thanks..

 

Sheriff

Re: Nak tumpang tanya..


@MrLam wrote:

Bro,

Thanks for your sudggestion, I followed the steps you suggested but.....

not much improvement.. with cable connected, i got 54mbps for download,

46mbps for upload..

 

Because while installing that time, the installer told me the unifi centre

was not yet tested my application.. Later, they just left and told me that

the centre will do it for me and will call me to reboot my router BUT NEVER CALL!

 

Bro, any other steps lagi? Thanks..

 


Oh my. hmm can you reach livechat? maybe you can also share the installer's number to livechat team.


footer remstr 1.png

Upholding Citizen ✪

Re: Nak tumpang tanya..


@MrLam wrote:

Bro,

Thanks for your sudggestion, I followed the steps you suggested but.....

not much improvement.. with cable connected, i got 54mbps for download,

46mbps for upload..

 

Because while installing that time, the installer told me the unifi centre

was not yet tested my application.. Later, they just left and told me that

the centre will do it for me and will call me to reboot my router BUT NEVER CALL!

 

Bro, any other steps lagi? Thanks..

 


hai there,

dah dapat 100mbps speed?

Contributing Citizen ✪✪

Re: Nak tumpang tanya..

Opss.. sorry of my late reply, cos i give up with those ppl..

After that, i went to TM point to complain n refer to the same installer..

 

they came n set up again.... Previsoully can get 80 n 60. this time just get 50 n 40 only..

He took out his Iphone hp n shown me can reacch 100....He blamed  my PC... I asked him

how come this time getting worse!! Ignore my question. Ask me to call them if got any problem

n no need to refer to TMnet..  Seems like he don want me to refer to TMnet again to complain....

 

I pon give up.. Where got free time to entertain this XXXXxx...

Wait till one day I am free, I will complain lagi!!

 

I saw other's posted the same issue, they changed the router and problem solved..!

The TMnet staff insist do not want to change for me... 

As I signed up for 2 years contract, they should change for me, right?

 

Contributing Citizen ✪✪

Re: Nak tumpang tanya..


@remstr wrote:

@MrLam wrote:

Bro,

Thanks for your sudggestion, I followed the steps you suggested but.....

not much improvement.. with cable connected, i got 54mbps for download,

46mbps for upload..

 

Because while installing that time, the installer told me the unifi centre

was not yet tested my application.. Later, they just left and told me that

the centre will do it for me and will call me to reboot my router BUT NEVER CALL!

 

Bro, any other steps lagi? Thanks..

 


Oh my. hmm can you reach livechat? maybe you can also share the installer's number to livechat team.


It mean the live chat team can liase with him on my behalf to solve it?  

Thanks..