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No Service

SOLVED
nonoxl
Contributing Citizen ✪

No Service

Hi, currently im facing network no service for unifi for more than 24 hours.
Report have been made with ID 1-28917099775
However the ticket still stated not available for data created.
It effect my fixed line as well. Kindly assist

8 REPLIES 8
Lagoonasupa
Distinguished Citizen ✪

Re: No Service

have you chat with livechat team yet to check with them again on this?
nonoxl
Contributing Citizen ✪

Re: No Service

They said action taken already, until now 3days still not fix. The report not yet updated. Really pissed off

wakandahforeva
Distinguished Citizen ✪

Re: No Service

you can track your report via unifi.com.my.

 

here. https://community.unifi.com.my/t5/unifi-Tips-Guides/How-to-check-your-report-s-progress/m-p/18503#M3...

 

 

#WakandaForeva
nonoxl
Contributing Citizen ✪

Re: No Service


@wakandahforeva wrote:

you can track your report via unifi.com.my.

 

here. https://community.unifi.com.my/t5/unifi-Tips-Guides/How-to-check-your-report-s-progress/m-p/18503#M3...

 

Already check, its stated not available status. OMG


 

wakandahforeva
Distinguished Citizen ✪

Re: No Service

omg. then you should livechat again i think.

#WakandaForeva
remstr
Mayor

Re: No Service

hi @nonoxl , is it still down?


nonoxl
Contributing Citizen ✪

Re: No Service


@remstr wrote:

hi @nonoxl , is it still down?


yes. still down since 1may

remstr
Mayor

Re: No Service


@nonoxl wrote:

@remstr wrote:

hi @nonoxl , is it still down?


yes. still down since 1may


Sit tight, im sure someone already expedite this case to respective owner.