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Ping Issue

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New-in-Town ✪

Ping Issue

Hello, 

 

My internet speed (300Mpbs)

 

I don't have any problem for video streaming and web surfing ( Can stream 4k video with no buffer at all), however when I wanted to play online games such as DOTA 2, CSGO and APEX Legend, the ping become unreliable. The current ping also makes me disconnect frequently when I am ingame. Thus, I can't seem to enjoy my gaming session anymore. Before unifi upgraded to unifi turbo, it works fine without any ping problem at all. Is there any solution regarding this ?

My friend suggested that to try resetting the "port" .  Is this somehow do-able ?

1 REPLY 1
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Mayor

Re: Ping Issue

Hi there @Azhan98 ,

 

You could reach livechat for that.

But im not too sure resetting the port will do the trick but you can try.

https://livechat.tm.com.my/