Relocation Request too long

Sean4
New-in-Town ✪

Relocation Request too long

I made a request to relocate my wifi to new house more than a week ago, i keep calling. All they say is wait for call of confirmation. And today i realized they only made the report 2 days ago. What is wrong? Now i am made to wair again. How long does it take for them to relocate my wifi. I work from home and i have no wifi for more than a week now. Any suggestions on how to get my wifi installed asap?

1 REPLY 1
_Kuza_
Sheriff

Re: Relocation Request too long

As I know, relocation is subject to service availability at the new area where you wish to relocate the service. The relocation process will take up to 14 days to install at the new address.

You can call to 100, contact LiveChat, or directly to their social media channels for them to check further > https://home.unifi.com.my/support/contact-us