Reward Points

JoanNotJoanne
Contributing Citizen ✪✪

Re: Cannot redeem unifi reward points with my unifi account

Hi 👋 just log in here again to check.... Ya, my issue still exist after long wait 😂😂😂 anyway last agent that I liaised via live chat,he told me ?to wait for another month and check again. He said already feedback and escalated to second level of respective person.....How about your case? Hope you already settled....
Atashinchi
Sheriff

Re: Cannot redeem unifi reward points with my unifi account

Hi, @JoanNotJoanne. Nice. It's good to share your experience with others community members here. At least we know what to do if facing issue like you. Hope both (@JoanNotJoanne & @NaiveStereotype) of your issue can resolved by unifi team as soon as possible.

kamil129
Contributing Citizen ✪✪

Re: Cannot redeem unifi reward points with my unifi account

Same problem here. Tukar dari line biasa ke unifi dah 3 bulan. Bayar bil pun tak dapat points.

J0seY
Sheriff

Re: Cannot redeem unifi reward points with my unifi account

Hai, @kamil129 .

Reward point akan diberikan jika bil dibayar sebelum due date. Anda boleh membuat semakan reward point di aplikasi myunifi atau portal unifi.

JoanNotJoanne
Contributing Citizen ✪✪

Re: Cannot redeem unifi reward points with my unifi account

Points tunjuk ada 784 tapi tak bagi "redeem"; bayar bulanan awal tapi tak dapat points pula sejak tahun lepas November. Dissapointed.....nobody nak layan pun kes I dah empat bulan.......tadi i live chat agent lagi, sama je suruh tunggu mereka escalated masalah bagi 2nd level orang tu siasat..............letih....ulang lagi sama steps, sama soalan, sama masalah tak pernah selesai. 

hairmi123
New-in-Town ✪✪

Re: Cannot redeem unifi reward points with my unifi account

same problem