Slow wifi (LOS light is red)

mirais
New-in-Town ✪

Slow wifi (LOS light is red)

I live in Banting, Kuala Langat and today the line is very terrible! Hope this can be solve as soon as possible!!!

2 REPLIES 2
AstralDragon90
Sheriff

Re: Slow wifi (LOS light is red)

Hi, @mirais.

 

As i check, there is no outage issue that is happening based on unifi alerts portal (https://home.unifi.com.my/unifi-alerts).I suggest you to contact unifi support for further a assistance. You may refer here, https://unifi.com.my/support/contact-us. I recommend to livechat with them pertaining to this matter.

Kasmaini
Distinguished Citizen ✪✪✪

Re: Slow wifi (LOS light is red)

Seems like your Fibre Cable is broken it can be via a Network Maintenance or from the outside may have some issue anyway you can call 100 or LiveChat to make a Technical Report