I already liased with unifi Air team this morning, and they said unifi Air should be not affected by the service upgrade.
But since you guys still cannot use the service, please reach livechat to open a technical report first.
Already lodged a report through live chat yesterday. This morning went to TM point and they suspect maybe SIM faulty and give me a new SIM, but cannot activate the new SIM because of TM upgrading exercise still not yet successful. Aduhai... Can I request for rebate later for this issue?!
@remstr Now I got the LTE+ signal back. But unfortunately still unable to surf Internet. 100% package loss!
Wanted to contact through live chat but the queue is amazingly, surprisingly super long. Tunggu sampai tengah malam pun tidak tahu akan sampai giliran saya ka tidak.
I loss my Internet connection for 4 days already...