TM point services

New-in-Town ✪

TM point services

I just only Move to new house only need set up new house address for my unifi broadband , 1 months ago already still no ppl come to set up , but need me pay money for every months....Why services bad like that

Contributing Citizen ✪✪✪

Re: TM point services

Hi @LennoxKow ,


Sorry for your problem. Have you reach out to any TMPoints regarding this problem? Or you can try to reach Unifi Customer Service via:

  1. myUnifi app, or
  2. portal.

In both services, they have provided several ways of communicating, which you can select based on your preferences.


Re: TM point services

Hi @LennoxKow ,


You requested for relocation but no available port, is it? Then you can opt for termination, and apply again when they got port at your address.