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Technician never show up or call

New-in-Town ✪

Technician never show up or call

Has been 5 days without internet and also telephone home also can't use. Reported to live chat, 100, Facebook, twistter. After 5 days I still getting the same reply from them, which is wait for techinical team to call u. But already 5 dayssss I still receive nothing from their technical team. I make calls and follow every single day and still got ntg. And now they leave me hanging there. 

Im working from home, internet is very important for me!! Tm unifi you give more trouble than my work 

New-in-Town ✪

Unifi line Unstable.

dear Unifi . I was disappointed with the unifi line. often disconnected and unstable despite sunny weather. Tengok berita pun, terputus-putus. macam tengok  filem VCD rosak. harap kepuasan pelanggan sentiasa jadi keutamaan unifi. 


Re: Technician never show up or call

Hai @Kenso ,


Share with me your report number. I will help you to check what happened.

New-in-Town ✪

Re: Technician never show up or call

Hi, may I know how to ask unifi technician to come to my house for router inspection?