UNIFI lambat pasang port

Aeri
Contributing Citizen ✪

UNIFI lambat pasang port

Apartment sya di E-Residence@Telipok, Tuaran, Sabah. Block A-C sudah ada port, tapi block kami D-G dari November 2021 lagi sampai skrg belum ada port. Balik balik follow up dengan orang TM jawapan sama saja...belum tentu bila pasang la, TM sedang urus la...masuk setengah tahun sudah kami menunggu tiada TM mau kasi siap cepat cepat. Masa beli apartment bilang memang TM available, sekali sudah apply then masuk apartment, bilang tiada port, tapi block A-C pula ada? Mana keadilan sini? Mana efficiency UNIFI? Sakit hati betul, agent pun tidak layan message kalau sya mau follow up. Minta TM cepat cepat pasang port di sini, stress hidup tiada home fiber.

Tags (3)
3 REPLIES 3
mitie88
Sheriff

Re: UNIFI lambat pasang port

@Aeri I feel you. Boleh cuba follow up dengan Live Chat atau admin di Facebook / Twitter> https://unifi.com.my/support/contact-us. Biasanya kalau dah ada dalam "demand list", diaorang akan bantu expedite. 

Aeri
Contributing Citizen ✪

Re: UNIFI lambat pasang port

@mitie88  I tried all the channel I could. Live Chat, MCMC, contacted few UNIFI agents but totally useless. There is no actual result except for long time waiting. Our neighbour blocks A to C already using UNIFI yet block D to G 6 months and still no progress or revert from UNIFI. We need it ASAP not just excuses TM is looking into it, already looking into it for 6 months! 

Ejah89
Sheriff

Re: UNIFI lambat pasang port

Hai, @Aeri. Pihak TM ada bgtau tarikh jangkaan unifi ada kat tempat anda?