Unable to connect to 5G

Haizan1603
Contributing Citizen ✪

Unable to connect to 5G

My computer cannot detect the available network which is unifi 5G.

At the moment connection through unifi 2.4GHz which is very slow.

Please assist

 

2 REPLIES 2
azeotrope
Sheriff

Re: Unable to connect to 5G

Hi, @Haizan1603 is the 5.0Ghz wifi light in the router ON? Have you tried to check and connect with other devices?   

Kasmaini
Distinguished Citizen ✪✪✪

Re: Unable to connect to 5G

Does your laptop is supported for 5GHz wifi band?If not,you may buy the AC1200 Wifi Adapter which is available via Shopee and IT Store