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Unable to track my Unifi Air Sim Status

SOLVED
braynumb
Contributing Citizen ✪

Unable to track my Unifi Air Sim Status

I subscribed to UniFi Air last week, and now I'm just waiting for my sim to arrive. According to the site, it would need to take 5 days. today is the 5th day, inclusive of Saturday and Sunday. I am now trying to track the sim's status through the Self Care in the Unifi Website. But, every time I logged in, it keeps sending me to the payment page, and keeps telling me that I have not made any purchases. I just want to track my Sim. Why does it keep doing this? 

 

Unifi Site.PNG

1 REPLY 1
anr077
Mayor

Re: Unable to track my Unifi Air Sim Status

Hello,

 

Can you PM me your details for further checking?

Name:

Registered IC number:

Email:

 

Thanks