I subscribed to UniFi Air last week, and now I'm just waiting for my sim to arrive. According to the site, it would need to take 5 days. today is the 5th day, inclusive of Saturday and Sunday. I am now trying to track the sim's status through the Self Care in the Unifi Website. But, every time I logged in, it keeps sending me to the payment page, and keeps telling me that I have not made any purchases. I just want to track my Sim. Why does it keep doing this?