Unifi Air: Router connection issue.

ChronicZone
Contributing Citizen ✪

Unifi Air: Router connection issue.

I just got Unifi Air today just the sim (no contract with free router) as I got my own router. When I insert the sim into my router, it won't connect the sim which mean I can't connect to the internet. However, when I tried inserting the sim into my phone, it can connect to the internet with 3/4 bars. So the problem is I don't think it's the coverage problem because my phone can get 3/4 bars but my router can't even connect to the internet (no bar shown). Anyone can help me?

3 REPLIES 3
remstr
Mayor

Re: Unifi Air: Router connection issue.

Hi @ChronicZone ,

 

Please make sure your router can support TDD LTE band 40 (2300mhz) to use unifi Air sim.


ChronicZone
Contributing Citizen ✪

Re: Unifi Air: Router connection issue.

I see, maybe my router can't support that. Thank you for helping.

Charlize
Upholding Citizen ✪✪✪

Re: Unifi Air: Router connection issue.

Also make sure your router is not locked to certain telco