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Very slow Unifi fibre optic speed

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Contributing Citizen ✪

Very slow Unifi fibre optic speed

Attention TM, I subscript to 100mbs/s.    The speed test showed only +- 30mbs/s. Pls solve this problem immediately. Tq

5 REPLIES 5
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Retired Sheriff

Re: Very slow Unifi fibre optic speed

Just wanna ask though....when does the slow speed usually happen? in the evening? towards late night?

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Mayor

Re: Very slow Unifi fibre optic speed


@kwyen wrote:

Attention TM, I subscript to 100mbs/s.    The speed test showed only +- 30mbs/s. Pls solve this problem immediately. Tq


Speedtest using phone, or pc?


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Contributing Citizen ✪

Re: Very slow Unifi fibre optic speed

Speed test using pc and ipad, same outcome. Day and night.
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Contributing Citizen ✪

Re: Very slow Unifi fibre optic speed

Speed test using pc and ipad, same outcome. Day and night.

Highlighted
Mayor

Re: Very slow Unifi fibre optic speed

first thing first, you may try below simple tips.

 

1. turn all your equipment (modem/btu) OFF for a minute. then turn it ON again.

2. check all the cable connections. make sure nothing is loose/disconnected.

3.  speedtest using PC (cable cat6 if any).

4. if youre still getting 10% of your original speed then you should livechat.