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Wired connection doesn't work while wifi works

hadi23
Contributing Citizen ✪

Wired connection doesn't work while wifi works

I am currently having issues with my unifi network. It seems that im able to use the wifi network just fine but when using wired lan cable there isn’t any internet.

4 REPLIES 4
ojsec
Distinguished Citizen ✪✪

Re: Wired connection doesn't work while wifi works

the lan cable need connect to router lan port , not the modem lan port.

if connection correct , when you connect your PC , the LAN status there show connected but no internet ?

check the ip setting for the LAN , is fix IP or auto , if can change to auto .

hadi23
Contributing Citizen ✪

Re: Wired connection doesn't work while wifi works

It doesnt show regarding the lan status being connected aswell. It used to work fine a few days back

remstr
Mayor

Re: Wired connection doesn't work while wifi works

Hi @hadi23 ,

 

Try other LAN port. Check here for the correct physical setup.

https://easyfix.unifi.com.my/UNIFI_SETUP_1


FirdausMFAL
New-in-Town ✪✪

Re: Wired connection doesn't work while wifi works

I had the same issue as LAN suddenly lost and not detected and the WiFi is okay already try to change to other port it works but it down again and now when I tried to reset the router the all the Internet is Down including the WiFi  cannot connect at all call 100 and live agent does help at all still the Internet is down suspect something is going on with unifi