Hi @craigggg ,
There are several ways to access our account info:
Do you have problem to access to these services?
does unifi send you a monthly PDF bill files throw your email ? (when you register , if got provide email)
normally month bil due date is about 3week time , for my bil , it monthly issue at 01 of each month , so there will a pay before 22 of same month , there is about 3week day .
also unifi might send SMS each month for the bil amount .