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unifi speed slow help.....???

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Contributing Citizen ✪

unifi speed slow help.....???

i have a 100mbps plan for year never have any isssue until now...

download 10~20mbps upload 50mbps

pls help....!!!!

11 REPLIES 11
Highlighted
Sheriff

Re: unifi speed slow help.....???


@xjosker22 wrote:

i have a 100mbps plan for year never have any isssue until now...

download 10~20mbps upload 50mbps

pls help....!!!!


Hi there @xjosker22 ,

 

Have you restart all the devices?

Not restart exactly, turn it off and wait for couple of minutes.

Try first ok.


Highlighted
New-in-Town ✪

Re: unifi speed slow help.....???

same...my plan is 100mpbs...just now only 30mpbs...hmmm

Highlighted
New-in-Town ✪✪

Re: unifi speed slow help.....???

I think its because now everyone is at home (lockdown) using their internet, that's why its slow cuz of the coverage maybe? I have the same problem my 100mbps internet also shows 30-40mbps but its only for 2.4G, my 5G shows 100mbps as usual, normally my 2.4G too will show that its 100mbps but now recently its 20-40mbps. So i think its cuz of the lockdown, everybody is at home using their internet. I could be wrong.

Highlighted
Sheriff

Re: unifi speed slow help.....???


@TheViperHH wrote:

I think its because now everyone is at home (lockdown) using their internet, that's why its slow cuz of the coverage maybe? I have the same problem my 100mbps internet also shows 30-40mbps but its only for 2.4G, my 5G shows 100mbps as usual, normally my 2.4G too will show that its 100mbps but now recently its 20-40mbps. So i think its cuz of the lockdown, everybody is at home using their internet. I could be wrong.


Hi there @TheViperHH ,

 

You could be right.


Sheriff

Re: unifi speed slow help.....???


@zulkiflinordin1 wrote:

same...my plan is 100mpbs...just now only 30mpbs...hmmm


If restarted all the device dont work then you should livechat @zulkiflinordin1 


Highlighted
Contributing Citizen ✪

Re: unifi speed slow help.....???

I am in Bukit Jelutong, Shah Alam and since yesterday I have the same problem.  My plan is 100mbps but my speedtest shows less than 10 mbps.

Highlighted
Sheriff

Re: unifi speed slow help.....???


@abdulaleem wrote:

I am in Bukit Jelutong, Shah Alam and since yesterday I have the same problem.  My plan is 100mbps but my speedtest shows less than 10 mbps.


as i am saying @abdulaleem , you should livechat.


Highlighted
Contributing Citizen ✪

Re: unifi speed slow help.....???

I sent live chat  message yesterday, no reply yet.  I also sent message on Facebook messenger, no reply yet.  Live Chat on unifi APP not working.  It sucks because I can't stream any movies, always buffering.

Highlighted
Contributing Citizen ✪✪✪

Re: unifi speed slow help.....???

sabar ye...could be sekarang lockdown, ramai orang masok in livechat, mungkin lambat sikit..