Bill paid but received account suspended notification

[jzlhayu]

Hello,

I paid my bill (including overdue) at 8.35am today then at 9.06am, I received message that my account has been suspended. Kindly assist.

Thank you.

[anr077]

Hi,

Can you still used their service right now?

[remstr]

Hi there @jzlhayu ,

We need to check on your number first to see what happened.

Kindly PM me your number.