Can’t view my bill in selfcare

rydz1974
Contributing Citizen ✪

Can’t view my bill in selfcare

SMS notification also did not mentioned bill amount to pay .. as below

 

RM0.00 unifi: Hi. Your bill for A/C 2014xxxxx is ready to view. View it in unifi self care https://mobile.unifi.com.my/customer/starthere. Have a great day!

 

when access the link . Also can’t view the bill amount ..

customer service contact number also not available .. very troublesome 

2 REPLIES 2
bangi121
Contributing Citizen ✪

Re: Can’t view my bill in selfcare

Top up
ztron
Retired Sheriff

Re: Can’t view my bill in selfcare

@rydz1974,

First thing to do is to try clear cache/delete browsing history and then click on that link and try again. I have view my bill statement online and there's no issue from my end.

The only way to contact the customer service is via livechat service which you can chat with them by clicking on this link:
https://mobile.unifi.com.my/explore/contact-us