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Cant roaming but no call support?

faridibrahim
New-in-Town ✪

Cant roaming but no call support?

Hi, im in thailand and have issue with roaming. the first 2 days all good, auto roaming (with my setting). But after 3rd day i cant  dataroaming anymore.

 

To make things worse, no support via call..and i dont have a wifi connection for 2 days..

 

Hope you can provide support via call for a business traveler like me. thank you

3 REPLIES 3
faridibrahim
New-in-Town ✪

Re: Cant roaming but no call support?

1 hour sitting at cafe for wifi, support still cant help with solution. 40 mins waiting, 20 mins with 2 reply...seriously...

faridibrahim
New-in-Town ✪

Re: Cant roaming but no call support?

After 1 hour and 20 min.
 
I'm glad we had the chance to chat. Unfortunately, we have not received a response from you. If you would require further assistance, please chat with us again.

12:31:01 p.m.
You have been disconnected from the chat

12:31:01 p.m.
remstr
Mayor

Re: Cant roaming but no call support?


@faridibrahim wrote:
After 1 hour and 20 min.
 
I'm glad we had the chance to chat. Unfortunately, we have not received a response from you. If you would require further assistance, please chat with us again.

12:31:01 p.m.
You have been disconnected from the chat

12:31:01 p.m.

hi there @faridibrahim , sorry to hear that. Unfortunately, the livechat is your only option. There are no call anymore.

 

So what is your findings after livechat?