Change existing downline number to a new number

Azizah1
Contributing Citizen ✪

Change existing downline number to a new number

 
4 REPLIES 4
Azizah1
Contributing Citizen ✪

Re: Change existing downline number to a new number

I want ant to change my downline number
azeotrope
Sheriff

Re: Change existing downline number to a new number

Hai @Azizah1 We’re sorry, you’re not able to change existing downline number to a new number at the moment. 

AroneX
Sheriff

Re: Change existing downline number to a new number

Hi, @Azizah1 👋 As far as I know we can't change the numbers we have🤔. Have you refer this matter with unifi Mobile customer service? You can ask TM Live Chat via myunifi app for confirmation, check other medium of contact from "Contact Us" info here, https://home.unifi.com.my/support/contact-us

 

nabiela
Sheriff

Re: Change existing downline number to a new number

Hi @Azizah1 . Customer is not allowed to change existing number. For new number, you need to made new registration and will get  the new SIM card.