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Deduct my account balance when make call

Marcus6088
Contributing Citizen ✪

Deduct my account balance when make call

Can I know why I make call my account balance will keep on deduct since I already bought the call package rm7 per 60 minutes. It's show I have 76 minutes left but it's not deduct the times but keep on deduct my account balance? Can I know what going on?

1 REPLY 1
remstr
Mayor

Re: Deduct my account balance when make call


@Marcus6088 wrote:

Can I know why I make call my account balance will keep on deduct since I already bought the call package rm7 per 60 minutes. It's show I have 76 minutes left but it's not deduct the times but keep on deduct my account balance? Can I know what going on?


HI there @Marcus6088 ,

 

Can you please take a snapshot of your mobile@unifi app?