Different in package subscription

Casserooi
Contributing Citizen ✪

Different in package subscription

I subscribed a Rm59 no contract unlimited package for an existing fibre broadband user. But the confirmation billing I received is stated Rm79. What shall I do now?

1 REPLY 1
ojsec
Distinguished Citizen ✪✪

Re: Different in package subscription

maybe you can check your bill pdf , is there a mention of RM20 deduct at some place ?

because the plan is RM79 , only will -RM20 if unifi@home user.

 

as for my early unifi , the plan is 30mbps RM89 , when upgrade from streamyx to unifi , there is a promo of -RM20 for 1 year .

the bill there show 30mbps = RM89 , then below another place there is a -RM20 (say something like discount)