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@nasdean_42 Ya, you may contact unifi support via and provide error and the payment receipt transaction from your bank for their further checking.
Hi, @nasdean_42 . Have you try to contact their support via 100 (press 5), Live Chat or Social Media (Twitter: @helpmeunifi / FB: @weareunifi) for further assistance. If you have the screenshot of the error may provide to them with the payment receipt.