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Experiencing Unifi Mobile

ainamardziah
New-in-Town ✪

Experiencing Unifi Mobile

I am using unifi mobile for almost 2 month. and now it was suspended due to address conflict. When it was suspended, i need to send to my copy of ic and surat pesuruhjaya sumpah to settle my problem. dahla time tu johor cuti. and at the same time, i really needed my number sebab time tu banyak urusan nak dibuat & no. tu dah pakai lama kot. konon² nak tukar unifi utk pengalaman telco yg berbeza dan lagi baik. n selagi tak p pesuruhjaya sumpah tu, selagi tu lah tak boleh settle. bila dah settle yang tu, kena tunggu pula 1-3 hari bekerja pula tu. memang tak memudahkan urusan orang Unifi ni. Pergi pejabat pesuruhjaya sumpah pun, peguam cakap tak pernah jumpa kes macam ni. Kecewa sangat ni. This experience give me bad impression on unifi. 

 

Do you experienced the same?

1 REPLY 1
remstr
Mayor

Re: Experiencing Unifi Mobile

Hi there @ainamardziah ,

 

Are you using mobile BEBAS prepaid? Or postpaid? Some of the prepaid user faced this kind of problem due to their information was not suffice or correct, maybe IC or their real name.

 

They will be given ample time to provide the documents if needed. Bear in mind this is not a unifi Mobile requirements per se, it will be same with other telco as well.