Extra charges

olly
Contributing Citizen ✪

Extra charges

When  05 Oct 2021 start change new app...

My bill is extra charge until now....I go few time to TM point...but still haven't fixed it..

I m family plan before is rm239.70.

After new app become is rm281.95..

Make me feel headpain ....

Can u help me to settle this problem 😔 

I can't always take off to  go TM point...

2 REPLIES 2
azeotrope
Sheriff

Re: Extra charges

Hi @olly May I know have you checked your monthly bill on these charges? You may download the myunifi apps to check the bill. 

LoveForever
Sheriff

Re: Extra charges

Hi   olly. I suggest you contact customer service to get the explanation if you not understand charge bill details send to you.  Clik https://home.unifi.com.my/support/contact-us . Suggest you to Love Chat to chat with Live agent.