How to unbarred my mobile prepaid line due to over grace period

Bambee
Contributing Citizen ✪✪

How to unbarred my mobile prepaid line due to over grace period

I've been too busy until I no realize that the grace period is soon & forgot to reload. Until recently when all messages / calls can't send out that I realized/thought of it. So how could I unbarred it?

3 REPLIES 3
anr077
Mayor

Re: How to unbarred my mobile prepaid line due to over grace period

Hi there,

 

You need to contact unifi mobile customer service to check your account status in their system. If suspend you can still activate back your number but if already terminated you cannot activate back.

 

Bambee
Contributing Citizen ✪✪

Re: How to unbarred my mobile prepaid line due to over grace period

Do u know how to contact unifi mobile customer service ??
LoveForever
Sheriff

Re: How to unbarred my mobile prepaid line due to over grace period

Hi Bambee. For any issue related with unifi mobile  can contact customer support directly via Live Chat,

Email and Social Media https://home.unifi.com.my/support/contact-us. I recommend to call Live Chat directly to chat with Live Agent