How turn on the hotspot passes?

NurMuss
Contributing Citizen ✪

How turn on the hotspot passes?

How turn on the hotspot passes? I thought if its LTE its automatically can on hotspot but when i do that the unifi sms and told that i didnt turn on the hotspot passes. can anyone told me why? Or its just a gimic that unifi can hotspot or we need to pay more if we want to use hotspot? I think the unifi staff need to told us carefully how to use this one! The website told need to go to self care. But when i go there, there nothing as hotspot pass. I need some explanation to this.

2 REPLIES 2
ztron
Retired Sheriff

Re: How turn on the hotspot passes?

If you receive that message, that probably means you might be connected to the 3G network and if that's the case, you need to buy hotspot passes. To buy hotspot passes, just need to go into your selfcare app, under Dashboard, click on your phone number that you wish to purchase the pass, scroll down lil lower and look out for Edit Add-On. From here, scroll down a bit and you should see hotspot passes.

To utilised the LTE hotspot, you need to make sure you're located within the 4G network area

MULAN78
Contributing Citizen ✪

Re: How turn on the hotspot passes?

Thank you!