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I paid for a unlimited internet package but my hp is always offline.

MZahidi
New-in-Town ✪

I paid for a unlimited internet package but my hp is always offline.

 
1 REPLY 1
bintang_
Sheriff

Re: I paid for a unlimited internet package but my hp is always offline.

Hi, @MZahidi. I have experienced the same issue before this. Wht I did was, switch off my phone to remove/reinsert SIM, restart my phone and reset APN. I can use data and make calls with no issue after that. Give it a try.

 

Pls ensure your location is within unifi Mobile coverage and your account is ACTIVE. If its doesn't work on you, try to reach unifi support for further assistance.