Intention to terminate Unifi Air after 2 years contract end.

nkc
Contributing Citizen ✪

Intention to terminate Unifi Air after 2 years contract end.

I intended to terminate my Unifi Air service after 2 years of contract end with TM.  Do I need to return the modem provided by TM or should keep the modem?

5 REPLIES 5
LoveForever
Sheriff

Re: Intention to terminate Unifi Air after 2 years contract end.

Hi nkc. Termination unifi Air after contract end no need to return modem. 

Kasmaini
Distinguished Citizen ✪✪✪

Re: Intention to terminate Unifi Air after 2 years contract end.

If your contract is already end,no need to return the modem at TMPoint

Dreamcatch3r
Sheriff

Re: Intention to terminate Unifi Air after 2 years contract end.

@nkc 

Hi you..I have plan with unifi Air SIM + Device 24 Months Contract previously 

 

from my experience if you decide to terminate the Unifi Air service after 2 years of contract end, there is no penalty fee will be charged. The modem will be yours, you may keep the modem without return to TMpoint Smiley Happy

 

madmie89
Contributing Citizen ✪

Re: Intention to terminate Unifi Air after 2 years contract end.

How to terminate unifi air after 2 years contract? My contract will be end on this August..

KuRoNeKo
Sheriff

Re: Intention to terminate Unifi Air after 2 years contract end.

Hi @madmie89,

 

You may contact 100/Livechat /FB /Twitter to request for the account termination. Unifi Air termination is within 24hours after you submitted the request, so its better for you to request the termination after the contract already ended to avoid any early termination penalty.