Lost sim card

Tasha
Contributing Citizen ✪

Lost sim card

Hi.. can I get a new sim card for my subline?  She lost her phone 

3 REPLIES 3
Su8
Sheriff
Sheriff

Re: Lost sim card

Hi, @Tasha

 

My advice is you may lodge the report thru Live Chat https://unifi.com.my/support/contact-us / PM Facebook unifi / Twitter @helpmeunifi or may walk in to the nearest TM Point. I hope it helps you.

 

Kasmaini
Distinguished Citizen ✪✪✪

Re: Lost sim card

You may directly go to HQ TMPoint to make a SIM Replacement if the simcard is lost

J0seY
Sheriff

Re: Lost sim card

Hi, @Tasha 
You may contact unifi mobile customer service for SIM replacement. The delivery fee is RM10.60. However, I advise you to directly walk-in to any TMpoint to get SIM replacement without any charge. 

 

Refer to this link > https://home.unifi.com.my/support/tmpoint for TMpoint location and operation hours.