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Mobile line no service since 14 Sept

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Contributing Citizen ✪

Mobile line no service since 14 Sept

Hi Support team,

 

Need your help to check that what is issue that caused simcard is not working? Just reload not long ago and MNP switch from other network.

 

Phone number is 0163069760.

Thanks.

 

Regards,

Jason

3 REPLIES 3
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Mayor

Re: Mobile line no service since 14 Sept

Hi there @jason0018 ,

 

Your number was terminated recently.

 

Why? you can read this thread.


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Contributing Citizen ✪

Re: Mobile line no service since 14 Sept

Hi, I didnt receive mesaage or email regarding this, please check urgently. And, there is bance inside account and i just MNP into unifi mobile. Now been terminated without valid reason. 

Highlighted
Mayor

Re: Mobile line no service since 14 Sept

Hi there @jason0018 ,

 

The reminder was sent on;

 

11th August 2020 , SMS : Registered Contact Number

18th August 2020, SMS : MSISDN

25th August 2020, eDM : Registered Email