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My Line has been put on hold

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zhur9
Contributing Citizen ✪✪

My Line has been put on hold

Hi unifi. 

 

Saya terima email daripada Unifi seperti di bawah. Saya tidak request apa-apa daripada unifi mobile.

 

"Your line has been put on hold
Hello,

Your request for line suspension has been approved. Your line will be suspended from 24/02/2021.

Need your line to be re-activated? You can always contact us on Live Chat or Online Support Form via your mobile@unifi app. We are here 24/7 at your service!

 

Thank you,

 

Unifi

Tags (1)
8 REPLIES 8
ipetermac
Contributing Citizen ✪✪

Re: My Line has been put on hold

the same thing happened to me, 

ipetermac
Contributing Citizen ✪✪

Re: My Line has been put on hold

I managed to talk to customer service, you need to verify your account through the app.
Jy9
New-in-Town ✪

Re: My Line has been put on hold

So just verify the account will be activated again??
zhur9
Contributing Citizen ✪✪

Re: My Line has been put on hold

I don't know. But, they asked me to verify via mobile apps. I done it.. just wait and see 

zhur9
Contributing Citizen ✪✪

Re: My Line has been put on hold

yes. i just did it. i hope it will activate soon.
remstr
Mayor

Re: My Line has been put on hold

Hi @zhur9 @Jy9 @ipetermac ,

 

Have you guys verified your details on app?

 

 


zhur9
Contributing Citizen ✪✪

Re: My Line has been put on hold

confirmed. Verify your details on unifi mobile apps

ipetermac
Contributing Citizen ✪✪

Re: My Line has been put on hold

Yes, it's resolved. tysm