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My Unifi mobile unable to call out.

huahsin
New-in-Town ✪

My Unifi mobile unable to call out.

Hi TM, I need assistance on Unifi Mobile, I have call the service center and they direct me to live chat. When I am login to live chat an error message prompt that I have not subscribe to a plan... I just want to know is there a direct service center line that could allow me to seek for technical assistance?

 

Here is my problem: I have purchase the 200 mins call but now I am not able to call out, could someone help to diagnose issue?

1 REPLY 1
Lagoonasupa
Distinguished Citizen ✪

Re: My Unifi mobile unable to call out.

to contact livechat team you will first need to login to your selfcare via website or mobile app first, and then lookout for Livechat team button to chat with them.

as for your issue about call out, try to check this out
https://community.unifi.com.my/t5/voice-issues/I-cannot-make-or-receive-calls/ta-p/8732