Why my Network very slow now days? Recently i chat with your agent and submit speed test but the problem still exist. Finding same topic in forum still cannot help.
Did you receive any update in regards to your complaint? Have you followed up with them? You may try these steps https://community.unifi.com.my/t5/network-issues/My-internet-is-very-slow/ta-p/8747
But if the issue still persists, do contact live chat team for assistance https://mobile.unifi.com.my/explore/contact-us